For technical and application questions about a purchase of a new balance please call us Monday-Friday 9-5 EST at 978-521-7095. We are located in Massachusetts so please consider the time zone difference. If our lines are busy your call will go to our voicemail system where we ask you to leave a detailed message and one of our scale experts will return your call.
If you are an existing owner of a balance and needs parts, manual or balance configuration we ask you to contact the manufacturer directly at the numbers listed below.
PayPal/X.COM, is an easy, convenient and secure way to send and receive payments. We would ask that you click on the link and register an account with PayPal if you haven't already before submitting any questions to us (we're not affiliated with PayPal in any way--we just like the services they provide; PayPal has a buyer protection guarantee and other benefits for those who use them). You can use a credit card, a checking or savings debit card or simply use your bank account information for making payments through PayPal.
If you do not have any of those, we'll accept payment by cashier's check or money order via regular mail service (absolutely no personal checks or cash, please).
Make checks payable to "PRECISION WEIGHING BALANCES."
30 South Cross Road
Bradford, MA 01835-8232