For technical and application questions about a purchase of a new balance please call us Monday-Friday 9-5 EST at 978-521-7095. We are located in Massachusetts so please consider the time zone difference. If our lines are busy your call will go to our voicemail system where we ask you to leave a detailed message and one of our scale experts will return your call.

If you are an existing owner of a balance and needs parts, manual or balance configuration we ask you to contact the manufacturer directly at the numbers listed below. 1-978-521-7095
A&D Weighing 1-800-726-3364
Acculab 1-800-656-4400
Adam Equipment 1-888-355-3868
CAS 1-800-223-4227
Chatillon 1-800-527-9999
Dillon 1-507-238-8702
Health-O-Meter 1-800-638-3722
MyWeigh 1-602-253-2214
Ohaus 1-800-672-7722
Salter Brecknell 1-800-637-0529
Sartorius 1-800-635-2906
Scientech 1-800-525-0522
Seca 1-410-694-9330
Siltec Company is out of business
Tanita 1-847-640-9241


PayPal/X.COM, is an easy, convenient and secure way to send and receive payments. We would ask that you click on the link and register an account with PayPal if you haven't already before submitting any questions to us (we're not affiliated with PayPal in any way--we just like the services they provide; PayPal has a buyer protection guarantee and other benefits for those who use them). You can use a credit card, a checking or savings debit card or simply use your bank account information for making payments through PayPal.

If you do not have any of those, we'll accept payment by cashier's check or money order via regular mail service (absolutely no personal checks or cash, please).

NOTE: Do NOT send any check payment to PRECISION WEIGHING BALANCES without contacting us first. Checks that we receive for orders that we are not aware of will be returned unprocessed.

Make checks payable to "PRECISION WEIGHING BALANCES."

Send to:

30 South Cross Road
Bradford, MA 01835-8232